A message from Brenda Bond, CEO Crossroads Care East Anglia:

Following the announcement of our sad decision to close Crossroads Care East Anglia at the end of September, I wanted to offer some reassurance to our service users, those people whom we have faithfully supported in the community.  Our management team has worked diligently to ensure, wherever possible, that service provision continues uninterrupted across Norfolk, Suffolk and Uttlesford.

From Monday, 28 September, services transfer to the following providers:

In Norfolk Carers Trust Cambridgeshire, the leading provider of family carer support services in Cambridgeshire and Peterborough, will take over responsibility for the delivery of services currently based in our offices in Attleborough, Dereham, Downham Market, Great Yarmouth and Horsford.  This is great news and has support from Norfolk County Council Commissioners.

The Norfolk Young Carers Forum, funded by the Big Lottery Fund, and the Young Adult Carers support services, funded by Carers Trust, will also transfer to Carers Trust Cambridgeshire.

Leadership of the Carers Agency Partnership [CAP], including the Norfolk Carers Helpline, will transfer to Norfolk Carers Support.

Carers’ services in Suffolk and Uttlesford in Essex will transfer to Leading Lives, a Suffolk-based social enterprise organisation, who are already experienced in providing care in the home.  We have been working closely with Leading Lives to ensure that clients’ needs will continue to be met.

The Admission Prevention Service in west Suffolk is transferring back in-house to West Suffolk Hospital and will be administered by the NHS.

Uttlesford Young Adult Carers service transfers to Action for Family Carers as part of the Supporting Carers in Essex partnership.

We are delighted to say that nearly all our staff are transferring their employment at the same time, ensuring continuity and quality of service for as many clients as possible.

Please note that Suffolk clients whose care is funded by the council will continue to be transferred to new providers as advised and arranged by the Support to Live at Home team at Suffolk County Council. Contact: 0345 600 2077, Email: STLH@suffolk.gov.uk  

For more information, please contact:

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